Privacy Policy

Retaj Sweets (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit or make a purchase from our website. By using our website, you consent to the practices outlined in this policy.

1. Information We Collect

We collect the following types of information when you interact with our website:

• Personal Information: When you place an order, subscribe to our newsletter, or contact us, we may collect personal details such as your name, email address, phone number, billing and shipping addresses, and payment information.

• Non-Personal Information: We may collect non-personal data such as browser type, device information, and website usage data through cookies and similar technologies.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill your orders, including shipping and delivery.
• To communicate with you regarding your orders, inquiries, or promotional offers.
• To improve our website, products, and services by analyzing user behavior and preferences.
• To send you updates, newsletters, and marketing communications (you can opt-out at any time).

3. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us analyze website traffic, remember your preferences, and improve our services. You can control or disable cookies through your browser settings, but this may affect the functionality of our website.

4. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, disclosure, or alteration. We use secure payment gateways and follow industry-standard practices to safeguard your data. However, no method of data transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your information.

5. Third-Party Services

We may use third-party service providers to assist with website hosting, payment processing, and delivery services. These third parties may have access to your personal information only to the extent necessary to perform their functions and are obligated to keep it confidential.

6. Sharing of Information

We do not sell, trade, or share your personal information with third parties, except as necessary to fulfill your order, comply with legal obligations, or protect our rights.

7. Your Rights

You have the right to:

• Access and review the personal information we hold about you.
• Request corrections to any inaccuracies in your personal information.
• Request deletion of your personal information (subject to legal requirements).
• Opt-out of marketing communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your data, please contact us at:

• Email: Ritajsweet56@gmail.com
• WhatsApp: +971508366699