Terms & Conditions
Welcome to Retaj Sweets. By accessing and using our website, you agree to comply with the following Terms and Conditions. Please read these terms carefully before placing an order or using our services. If you do not agree with any part of these terms, you must not use our website.
1. General Terms
- By using our website, you confirm that you are at least 18 years old or accessing the site under the supervision of a legal guardian.
- These Terms & Conditions may be updated at any time, and your continued use of the website will signify your acceptance of any adjustments.
2. Orders & Payments
- All prices listed on our website are in AED (United Arab Emirates Dirhams) and are subject to change without prior notice.
- We accept payment through the options provided at checkout. Orders will only be processed once payment has been confirmed.
- In case of any discrepancies in pricing or availability, we reserve the right to cancel orders and issue a refund.
3. Shipping & Delivery
- We offer delivery services within the UAE. Shipping charges and estimated delivery times will be provided at checkout.
- Retaj Sweets is not responsible for any delays in delivery caused by third-party courier services.
4. Returns & Refunds
- Due to the perishable nature of our products, we do not accept returns or exchanges. However, if there is an issue with your order, such as a defect or incorrect item, please contact us immediately at Ad_altamimi@hotmail.com within 24 hours of receiving your order. We will work with you to resolve the issue.
5. Product Availability
- All products listed on our website are subject to availability. In the event a product is out of stock, we will notify you and offer alternatives or a refund.
6. Intellectual Property
- All content on this website, including images, text, and logos, is the property of Retaj Sweets and is protected by copyright laws. Any unauthorized use, reproduction, or distribution is prohibited.
7. Limitation of Liability
- Retaj Sweets is not liable for any damages, direct or indirect, arising from your use of our website or products. Our liability is limited to the value of the product purchased.
8. Governing Law
- These Terms & Conditions are governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising will be subject to the exclusive jurisdiction of the UAE courts.
Contact Us
For any questions or concerns regarding these Terms & Conditions, please contact us at
Phone: +971508366699
English 
العربية